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Five Star Services

Terms and Conditions

Terms and Conditions

TERMS AND CONDITIONS

Please read these Terms and Conditions carefully before using this website and any Five Star Team Service Corp content on social media sites (including without limitation Instagram) (collectively: the Site). These Terms and Conditions shall apply to all visits to and use of the Site, as well as to the Content (as defined below), information, recommendations, products and/or services offered to you on or through the Site. By accessing and using the Site, you accept these Terms and Conditions in their entirety and agree to be bound by and agree to comply with these Terms and Conditions and any other laws and regulations applicable to the Site and the Internet. If you do not accept these Terms and Conditions in their entirety, please refrain from using the Site.

In the event that any of these Terms and Conditions shall for any reason be held to be invalid, void or unenforceable, such Term shall be deemed severable and such holding shall not affect the validity and enforceability of the remaining Terms and Conditions.

SITE CONTENT

All content appearing on the Site, including, but not limited to, logos, icons, trademarks, text, graphics, photographs, images, moving images, sound, artwork and software (Content), is the property of Five Star Team Service Corp and its affiliated companies, its licensors and/or its content providers. All elements of the Site, including, but not limited to, the general design and Content, may be protected by copyright, moral rights, database rights, trademark regulations and other laws relating to intellectual property law. Except as expressly permitted in this or another agreement with Five Star Team Service Corp, no part or element of the Site or its Content may be copied or retransmitted by any means. The Site, its Content and all related rights shall remain the exclusive property of Five Star Team Service Corp, its affiliated companies, or its licensors, unless otherwise expressly agreed. All rights are reserved.

COPYRIGHT AND TRADEMARKS

In accordance with the legal provisions in force (Law 23 of 1982 and Decision 351 of the Cartagena Agreement and others

Cartagena Agreement and such others as may be deemed complementary) Copyright in all Content belongs and shall continue to belong to Five Star Team Service Corp, its affiliated companies, or its licensors as appropriate. Except as otherwise stated in specific documents on the Site, you are authorized to view, reproduce, print and download Content found on the Site for personal, informational and non-commercial purposes only. You may not modify materials and you may not copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any Content. You may not reuse any Content without first obtaining Five Star Team Service Corp’s consent. For purposes of these terms, use of such Content on any other website or networked computer environment is prohibited. You may not remove any copyright, trademark or other proprietary notices from any Content found on the Site.

In the event that you download software (including, but not limited to, screensavers, mobile applications, icons, videos and wallpapers) from the Site, Five Star Team Service Corp grants you permission to the software, including files, images incorporated in or produced by the software, and data accompanying such software (collectively, the Software). Five Star Team Service Corp does not transfer ownership of the Software to you. You own the medium on which the Software is recorded, but Five Star Team Service Corp remains the sole owner of the Software and all intellectual property rights therein. You may not redistribute, sell, decompile, reverse engineer, disassemble or otherwise reduce the Software to a human-readable form.

DISCLAIMER OF WARRANTIES

The Site and the Content are provided “as is” without warranty of any kind. The information on the Site is for general information purposes only and does not constitute advice.

Five Star Team Service Corp does not represent or warrant that the information and/or services included on the Site are accurate, complete or current, or that the Site or the server that makes the Site available are free of viruses or other harmful components. In addition, Five Star Team Service Corp will not provide any specific IT infrastructure or connectivity. Therefore, Five Star Team Service Corp cannot represent or warrant that the Site will be uninterrupted or error-free. Five Star Team Service Corp makes no warranties or representations regarding the use of the Content on the Site as to its correctness, accuracy, adequacy, usefulness, timeliness, reliability, etc., or otherwise, in each case to the fullest extent permitted by applicable law.

LIMITATION OF LIABILITY

Your use of the Site is at your sole risk. Neither Five Star Team Service Corp, nor any of its employees, officers, directors or agents, nor any other party involved in creating, producing or delivering the Site shall be liable for any direct, indirect, special, consequential, or other damages that result from the use of, or inability to use, the Content on the Site, including damages caused by viruses, inaccuracies, incomplete Site information, or product performance, or any other damages arising out of or in connection with these Terms and Conditions, even if Five Star Team Service Corp has been advised of the possibility of such damages.

Please note that some laws do not allow the exclusion of certain damages, pursuant to mandatory rules, so the above exclusions and limitations may not apply to you.

LINKS TO THIRD PARTIES

For your convenience and to enhance your use of the Site, we may from time to time provide links to Web sites owned and controlled by third parties. These links take you outside of the Five Star Team Service Corp service and the Five Star Team Service Corp Site and are beyond Five Star Team Service Corp’s control. The sites to which you may link have their own independent terms and conditions and privacy policy. Five Star Team Service Corp is not responsible and cannot be held liable for the content and activities of these sites. Therefore, your visit or access to these sites is entirely at your own risk.

Please note that these other sites may send their own cookies to users, collect data or solicit personal information and therefore you are advised to check the terms of use and privacy policies of these other websites before using them.

MISUSE OF THE SITE

You are prohibited from using the Site to post or transmit any User Generated Content (as defined below) that infringes or may infringe any intellectual property right of any third party or that is threatening, false, misleading, deceptive, subversive, defamatory, invasive of privacy, obscene, pornographic, abusive, discriminatory or illegal, or that could constitute or encourage conduct that would be considered a criminal offense, violate the rights of any party or otherwise give rise to civil liability or violate any law. Five Star Team Service Corp may deny you access to the Site at any time in its sole discretion, and this may include situations where Five Star Team Service Corp believes that your use of the Site violates any of these Terms and Conditions and/or applicable laws.

You are also prohibited from using the Site to advertise or solicit commercial solicitations.

USER-GENERATED CONTENT

All opinions, feedback, comments, comments, artwork, graphics, photographs, links, questions, suggestions, information, videos and other materials that you or any other user of the Site submit to the Site or transmit using the Site (User Generated Content) shall be considered non-confidential and non-proprietary. Accordingly, Five Star Team Service Corp shall have the non-exclusive, non-copyrightable right to use, copy, distribute and disclose to third parties any User Generated Content for any purpose, in any media, worldwide (License Grant). You acknowledge and agree that Five Star Team Service Corp is only acting as a passive conduit for the distribution of User Generated Content and assumes no responsibility or liability to you or any third party for the content or accuracy of the User Generated Content. Five Star Team Service Corp will not, and is under no obligation to, continuously monitor User Generated Content posted by you or moderate between users. Without limiting the foregoing, you acknowledge and agree that any remarks, opinions, comments, suggestions and other information expressed or contained in User Generated Content do not necessarily represent those of Five Star Team Service Corp. Any use of User Generated Content by you is solely at your own risk. You represent and warrant that any User Generated Content submitted or transmitted by you is originally your own, does not copy the work of any third party or otherwise infringe any third party’s intellectual property rights, privacy rights or personality rights, and does not contain any defamatory or libelous statements. You further represent and warrant that you have the capacity to grant the license as set forth in this paragraph. You agree to indemnify and hold Five Star Team Service Corp and its affiliated companies harmless from and against any and all costs, expenses, damages, losses and liabilities incurred or suffered by Five Star Team Service Corp or its affiliated companies in connection with any User Generated Content submitted or transmitted by you or any other use of the Site by you.

Five Star Team Service Corp reserves the right, in its sole discretion, to block or remove (in whole or in part) any User Generated Content submitted or transmitted by you that appears to Five Star Team Service Corp to be inconsistent with these Terms and Conditions (including materials that infringe or may infringe third party intellectual property rights, privacy rights or personality rights) or that are otherwise not acceptable to Five Star Team Service Corp.

You agree to promptly notify Five Star Team Service Corp in writing (see How to Contact Us below for contact information) of any User Generated Content (or any other Content) that violates these Terms and Conditions. You agree to provide Five Star Team Service Corp with information necessary for Five Star Team Service Corp to investigate whether such User Generated Content (or any other Content) violates these Terms and Conditions. Five Star Team Service Corp agrees to make a good faith effort to investigate the complaint and will, in its sole discretion, take such action as Five Star Team Service Corp deems appropriate. However, Five Star Team Service Corp does not warrant or represent that it will block or remove (in whole or in part) such User Generated Content or any other Content.

UNSOLICITED IDEAS

It is Five Star Team Service Corp’s policy not to screen or accept submissions of unsolicited ideas, inventions, designs or other materials related to Five Star Team Service Corp’s business, whether in the form of text, images, sounds, software, information or otherwise (the Materials), from persons outside of Five Star Team Service Corp. For that reason, you may not send Materials to the Site or to Five Star Team Service Corp by e-mail or otherwise.

CONTRACT AND PURCHASE PROCESS

The following are Five Star Team Service Corp’s general terms and conditions of purchase process, which are presented for the purpose of clear interaction and transaction between the user and/or consumer and Five Star Team Service Corp through the https://5starteamservices.com/ (web site). Therefore, you should read and understand them completely.

The information and data provided by the user/consumer, is presumed to be authentic and truthful. 

APPLICABILITY

By browsing and ordering through the website you agree to the applicability of these Terms and Conditions and acknowledge that you are aware of the contents of these Terms and Conditions.

PRODUCT DESCRIPTION AND DISPLAY

All product information presented on our website is for informational purposes only. Before using the products, if any, please read the labels, washing instructions and warnings carefully. The information provided on the site is intended to be as accurate as possible. However, descriptions are not guaranteed to be accurate, complete, current or error-free. If you believe that a product does not meet its description, you may exercise your right to return it, provided that it is returned unused and in accordance with the Return Policy.

The products displayed on the website will be presented in the most faithful and real possible way to reality, however, keep in mind that with each equipment/computer can be displayed differently, so the company is not responsible for this fact.   

ORDER

Through the website you will be able to request orders and purchases of products that are offered by Five Star Team Service Corp.

Five Star Team Service Corp reserves the right not to accept your order if:

  • The information entered is not correct or not complete.
  • If Five Star Team Service Corp doubts the veracity of the information provided.
  • If applicable, you have not made a previous payment agreed between you and Five Star Team Service Corp and/or with any of the enabled payment methods.
  • The shipping address indicated is located in a place where we do not ship.
  • You have not accepted delivery of a previous order or have not picked up a previous order.
  • Five Star Team Service Corp undertakes to inform you as soon as possible if your order has not been accepted.

PAYMENT

To make your payment you can use any of the methods enabled by Five Star Team Service Corp within the website. 

PRICES

Unless otherwise stated separately, all prices shown on the website include taxes applicable in USA.

The value indicated on the website at the time of payment of the total amount, is the value of all products and applicable taxes in USA. 

Orders shipped outside the metropolitan area of Valle de Aburra and Colombia may be subject to surcharges or additional fees, which are not expressly included in the total amount displayed on the website. The additional costs, if any, of these surcharges or fees shall be borne by you at your own risk. 

The prices on the website are under regular review to keep them updated, therefore the user and consumer, should verify in case of any fluctuation in the price of the products displayed on the website, as the applicable value will be that of the day of purchase.

SHIPPING

Five Star Team Service Corp will make every effort to complete the shipping and delivery process of your order in the shortest possible time, within 8 business days from the date of purchase. The delivery dates indicated on the website are based on the circumstances known to Five Star Team Service Corp at the time of the conclusion of the contract and may be subject to changes influenced by external factors, such as method of transport, internal availability, method of payment chosen, coverage of the shipping location and changes in the order placed. 

  • The user and/or consumer undertakes to do everything possible and expected of him to allow the delivery of his order on time. Failure to do so Five Star Team Service Corp reserves the right not to deliver the products.
  • The products will become your property as soon as Five Star Team Service Corp receives the corresponding payment.
  • The order will be delivered to the shipping address indicated by the user and/or consumer.
  • Five Star Team Service Corp will make every effort to deliver the products in full and in good condition. In case the products are damaged or incomplete, please contact us, you will have 8 working days to make the report. 

RETURN AND EXCHANGE

You may return the product expressing your right of withdrawal within five (5) working days after the delivery of the product. The right will be applicable as long as the product is not for personal use, does not present changes in its characteristics according to the conditions in which it was delivered, has not been used or there is no evidence of wear and tear and does not present quality problems resulting from use (This will be reviewed by a representative of our quality control area, in case of determining wear or damage to the garment, it will be returned to the customer). 

When making use of the right of withdrawal, keep in mind that transportation costs and other costs involved in returning the product are borne by the customer.

REFUND

Five Star Team Service Corp will refund the money whenever the purchased product is not received or when the delivered product does not meet the specifications.

Five Star Team Service Corp will have 5 working days following the date on which it is accepted by the company, this will be done by the same means of payment used at the time of purchase. It is the duty of the user/consumer to provide the information required by Five Star Team Service Corp for the proper refund.

HOW TO CONTACT US

If you have any questions or comments about the Site or these Terms and Conditions or in the event you wish to make a complaint regarding the Site (or its Content)

CHANGES TO TERMS

Five Star Team Service Corp reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms and Conditions at any time. Please check these terms periodically for such changes. Your continued use of the Site following the posting of changes to these Terms and Conditions will mean you accept those changes.

SEVERABILITY

Each provision of these Terms and Conditions shall be construed separately and independently of the other provisions. If any provision is held to be invalid, void or unenforceable, such provision shall be deemed severable and shall not affect the effectiveness of the remaining provisions of these Terms and Conditions.

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